• Are you looking for a venue
  • Certiport Testing Center
  • Knowledge Base
  • MS Office 2010
  • Windows 7
  • Mendi Training Blog
 

Customer Service: Course Description

This course provides a broader understanding of customer service and includes both internal and external customers. Learners in this level will have a better understanding of customer service, engaging with customers, communicating with customers and how to process queries in order to respond to customers’ needs and monitoring customer's satisfaction.

get more info




Excel 2010 Level 2: Course Description

Our Excel 2010 Intermediate course will build on your current Excel skills. The course will focus more on Excel Functions, Worksheet Management, Working with Lists and Charting your data. Existing Excel users whom have not had any formal training finds this course extremely useful, as it will bridge the gap in your knowledge of Excel.

Find out more






Time Management Using Outlook: Course Description

This course will introduce delegates to time management and enable delegates to be efficient workers; creating, maintaining and using a task list for follow up and assist in completing tasks, schedule time to complete tasks according to specific deadlines.

Get more info



Report Writing: Course Description

In this course learners will be able to write professional reports, compiling reports related to a selected business function, identify information sources and company procedures; and ensuring that reports deadlines are met. This report writing course explores the typical characteristics of effective reports and explains the purpose and characteristics of different styles of reports such as recommendatory, evaluative, close-out, descriptive, investigative and analytical reports.

Get more info


Time Management: Course Description

This course will introduce delegates to time management and enable learners to be efficient workers; creating, maintaining and using a task list for follow up and assist in completing tasks, schedule time to complete tasks according to specific deadlines.

Get more info


 
 

 





                            Read More



Copyright © 2014 Mendi Consulting Services     All rights reserved